Privacy Policy

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• Privacy & Cookie Policy

This privacy & cookie policy is for this  website (www.windowcleanerstrowbridge.co.uk) and is provided by the owner  of Quality Cleaning  to inform visitors about how we use any  information collected and how it governs the privacy of users who choose  to use this website.

• Information collected through this website.

Some personal data is collected through this website site when using  our booking forms and contact form. Additional data using cookies may  also be collected when visiting this site. Cookies usually don’t contain  much information except for the URL and the visitors movement around  the website. This information may help us to improve a visitor’s  experience when visiting the website in the future (see more details  about cookies below)

• When you contact us.

Any personal data sent to us via our online forms simply allows us to  reply to you and also answer any questions you may have relating to our  cleaning services. Your stored data is used for scheduling work you  have asked for us to complete and also for accountancy purposes. 

• Sharing and usage on collected information.

We will not sell, distribute or lease your personal information, or  disclose this information to third parties unless we have your  permission, or if we are required to do so by law. Any personal  information that you send to us will be treated with the highest  standards of security and confidentiality, and our privacy guidelines  comply with European laws.

Any personal information we gather through our online forms is stored  securely. We also don’t store finanical data such as card payment  details and bank account numbers as these are collected by our payment  providers which use highly encrypted systems to protect this form of  data, for example, SumUP, Direct Debit or any banking service we  use.

• Use of cookies.

We may use Google Analytics to assess the performance of our website,  as well as Webmasters Search Console and Adwords to help analyse how  users use our website. For this purpose cookies are installed to  optimise your experience on our website.

• What are cookies?

Cookies are small text files that are placed on your computer by  websites that you visit to save and store information about how a  visitor interacts with the website. These help us to understand which  pages visitors go to most often, and if they get error messages from web  pages. These cookies don’t collect information that identifies a  visitor. All information these cookies collect is aggregated and  therefore anonymous. You can find out more about Google’s cookies on  their privacy policy: http://www.google.com/intl/en/policies/privacy/.

• Contact & Communication.

Users contacting this website do so at their own discretion. Your  personal information is kept private and every effort has been made to  ensure the booking and contact forms are safe and secure. We do advise  users using such forms that they do so at their own risk, but the Quality Cleaning website uses  SSL encryption to ensure any  information sent is sent safely and securely.

With your permission, this website and its owners may use any  information submitted to provide you with further information about the  services or products we provide in order to assist you in answering any  questions or queries you may have submitted. This may include one or  multiple communications from us in order to provide the best service.

• External links.

Although this website only looks to include quality, safe and  relevant external links, users are advised adopt a policy of caution  before clicking any external web links mentioned throughout this  website. We are not responsible for the availability or content of  external sites that may be linked to, from the site. If you find a  broken link or if you have any questions or concerns about a link,  please contact us. Communication, engagement and actions taken through  external social media platforms that this website and its owners  participate on are custom to the terms and conditions as well as the  privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and  communicate / engage upon them with due care and caution in regard to  their own privacy and personal details. This website nor its owners will  ever ask for personal or sensitive information through social media  platforms and encourage users wishing to discuss sensitive details to  contact them through primary communication channels such as by telephone  or email.

• Consent and notification of changes.

By using this website you consent to our website’s privacy policy and  any terms and conditions that are currently provided. If we decide to  change our privacy policy, we will post those changes on this website  page.